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Start a Project

Tell us what's happening. We'll work out what comes next.

You don't need a finished brief, a sitemap or the right technical words. Tell us about the business, what's changing and what you need the website or digital side of things to do better.

Start with the businessWhat happens next
No finished brief needed
No package guesswork
Reviewed by a real person

A guided starting point

Start with the business, not the technical brief.

The questionnaire takes you through one useful thing at a time so we can understand the situation before the Project Consultation. Answer what you know. If you're unsure about something, say so - working out the right scope is our job.

Answer what you knowYou don't need to prepare a polished brief first.
Say when you're unsureYou don't need to translate the problem into technical language.
We'll work out the scopeYour answers give us context. They don't lock you into a package.
Project IntakeYour answers are reviewed before the consultation.
  1. You
  2. Business
  3. Project
  4. Details
  5. Timing
  6. Finish
First, a little about you

You do not need a finished brief. Give us enough to understand who you are and connect this enquiry to the right conversation.

Have you already spoken with Janayah or Jim about this project?
Who did you speak with?

We will still capture the essentials below so the enquiry has a reliable record, but short reminders are fine where we have already discussed something.

Were you referred to WhitePointerNet by someone?
Tell us about the business

Ordinary language is perfect. We are looking for the business context, not a technical specification.

Links or profile names are fine.

A short explanation is enough.

Where is the business at right now?
What is happening now?

Tell us what changed, what is frustrating you or what has created the need.

Which of these sound relevant?
A few useful details
What do you already have?

If you want to sell online

We only need the broad picture here. Detailed Store Discovery happens later if that becomes the right route.

Do products have options or variants?
About how large is the catalogue?
How would customers receive what they buy?

For example an existing website, marketplace, POS or manual process.

For a new or early-stage business

Business registration status
Logo / brand status
Business social presence
Current digital setup

If the project needs more complex functionality

Keep this high-level. We are only trying to understand whether deeper Business Systems Discovery may be needed.

For example book recurring appointments, log in, access a portal, move data between systems or automate a process.

Readiness, timing and investment
How ready is the content for the project?
When would you ideally like this moving?

This helps us understand the realistic commercial range. It does not lock a quote or package.

Anything else before we review it?

If there is context we have not asked about, add it here.

Your starting point

We will use what you have shared to review the enquiry and work out the sensible next step. This does not accept a project, confirm a package or guarantee a requested date.

We use the information you provide to review and respond to your enquiry.

What happens next

We read it before we speak.

The intake gives us enough context to make the Project Consultation useful from the start. You won't need to re-explain the basics just because the conversation has moved to the next step.

01 · Review

We look at the situation

We review what you've told us, the current website where relevant and anything that needs clarification before we recommend a direction.

02 · Consultation

We talk through what matters

We clarify the business need, priorities, timing and broad requirement without making you diagnose the technical solution yourself.

03 · Recommendation

We confirm the right path

We recommend the nearest package or specialist pathway, then put the scope, price, boundaries and next step in writing.

Submitting the intake starts the conversation. It doesn't accept a deadline, confirm a package or create a final scope. Start where you are. We'll take it from there.